Passport Purgatory
The endemic phase was upon us, so it was time to renew our passports. In an attempt to make passport renewals easier, the immigration department launched an online passport renewal service. But in our heart of hearts, we know that it would only work in a perfect world. Let me recount how horrid my experience was. The first step was the passport photo. I got mine done at photo studio in my neighbourhood, while KH insisted to use his smartphone. The photo guidelines in the website were actually quite pointless because the online cropping tool would settle everything. Had to do it a few times because the interface wasn't intuitive, but I finally go it settled. And this arrived in my inbox: Untuk makluman, permohonan pasport melalui myONLINE PASPORT di aplikasi web dengan no borang ENXXXXXXX telah TANGGUH/SIASATAN kerana CAP JARI TIDAK SAH.. Whopeee! Here's the chronology of events at Pejabat Imigresen Kuala Lumpur, near Publika: 0720 - RELA allowed vehicles into the compound. Ho...