Starbucks New Normal
The pandemic practically killed my Starbucks habit. If not for my free birthday cake reward, I wouldn't be ordering a ristretto bianco. Haha. The new normal had changed some Starbucks SOPs. The tumbler discount is still there, but they no longer take the cover. And for the first time ever, when I collected my drink, there was decent latte art on it! Perhaps its just the barista at IOI City Mall. Lucky I reckon.
HaiDiLao had a more drastic change. No more long waiting lists to dine there. Lost its luster. Their staff actually don a sash, wear cute-sy hairbands, and venture out with flashing light sticks and hunt for customers in packs. Wonder if they will survive in Malaysia.
Comments
By your example, life insurance sales should be sky-rocketing too.