Quality Revisited

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I have seen ISO9001:2008 at work and I must say that I'm a true
believer that these certifications mean squat. Remember my post about
KL Monorail's recent quality management announcement? Well, to THEM,
certification means taking more than a week to get an escalator fixed
and allowing chaos at the interchange stations during rush hour.
Trains brimming. Stations brimming. Splendid.

So much for that.

--
Regards,
William

Comments

TZ said…
hahaha... do you really believe Malaysia company's ISO standard ... blek!
Tuesday, April 21, 2009 9:59:00 am
[SK] said…
and also 3 times more human resources to get something done.. hahaha :D
Tuesday, April 21, 2009 1:36:00 pm
Jaded Jeremy said…
This ISO thingy is a charade lah. Just need to make sure things are ok during inspection for renewal. Seen this at an MNC in Singapore.
Tuesday, April 21, 2009 11:33:00 pm
Derek said…
Maybe those things are not on the ISO checklist le LOL
Thursday, April 23, 2009 12:46:00 am
JL said…
ISO for the CIQ complex as well, lol.
Friday, April 24, 2009 7:49:00 pm
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