F*cking Mobile Group
For those of you who know me, I'm quite the sms addict. My fingers are always busy tapping away on the keypad of my cellphone. I even developed some injuries from the repetitive action. Yes, I am one with the Fu-Yoh! thumb. As a result of my itchy fingers, the pound key has become quite insensitive (one can compare this to masturbation, but I don't do it THAT often, :P). You see, in Samsung phones, the pound key is used for the space. And if you use T9, it can be quite frustrating if you tap quickly and the space doesn't respond. VERY annoying. Since my warranty is supposed to end by December 2007, I quickly brought it to the service center.
I had already fixed it once at the Summit USJ service center and it had only taken me one day. Little did I know that the one at Low Yatt Plaza would take more than 6 working days and the idiots didn't even have a loaner phone for me. As a result of their slowness and stupidity, I had love for days without a phone until the 5th day when DanielH was kind enough to loan me his spare phone over the weekend and subsequently SK let me use her office phone (I discovered the wonders of Motorola's interface, but beggars can't be choosy). I called them everyday to check the status of my phone. Only by the 5th day did they tell me that they were waiting for spare parts. Everytime they tell me that they will call me back, they never did.
Really pissed me off. By the 10th working day, they finally told me that my warranty had expired after they had checked with the HQ. I takes THAT long?! Is the system not connected?! Apparently not according to them, which I truly doubt.
"We tried to call you, but couldn't get through."
"You could have told me. I call you EVERYDAY."
(silence)
Idiots. Lied to me about waiting for spare parts. I took back my phone. I will be going to the HQ with my proof of purchase. The idiots kept my phone for 2 weeks and did nothing. Dragging until the warranty expired. Someone's gonna get it.
And SK has volunteered to be the b*tch that delivers that message!
I had already fixed it once at the Summit USJ service center and it had only taken me one day. Little did I know that the one at Low Yatt Plaza would take more than 6 working days and the idiots didn't even have a loaner phone for me. As a result of their slowness and stupidity, I had love for days without a phone until the 5th day when DanielH was kind enough to loan me his spare phone over the weekend and subsequently SK let me use her office phone (I discovered the wonders of Motorola's interface, but beggars can't be choosy). I called them everyday to check the status of my phone. Only by the 5th day did they tell me that they were waiting for spare parts. Everytime they tell me that they will call me back, they never did.
Really pissed me off. By the 10th working day, they finally told me that my warranty had expired after they had checked with the HQ. I takes THAT long?! Is the system not connected?! Apparently not according to them, which I truly doubt.
"We tried to call you, but couldn't get through."
"You could have told me. I call you EVERYDAY."
(silence)
Idiots. Lied to me about waiting for spare parts. I took back my phone. I will be going to the HQ with my proof of purchase. The idiots kept my phone for 2 weeks and did nothing. Dragging until the warranty expired. Someone's gonna get it.
And SK has volunteered to be the b*tch that delivers that message!
Comments
I can be b*tch in someway if it had reached my limitation! hehe
but i am good as well, kan? DEAR?
Sometimes it just doesn't pay to be nice...truly unfortunate.
The showdown not scheduled yet. The ball is now in their court. More updates as events warrant. SK is definitely raring to go!
@Will:
Insensitive? Far from it. :P
@JJ:
Well, I'll have my revenge "gold finger" style.
wait.. isnt that a NEW phone??
heh.. i got contacts to ppl inside FMG group..want the CEO punya number?