Posts

DiGi IVR

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DIGI MAN Swiped from LAU. 108 . Note: This is a follow-up from my visit to DiGi's Customer Service Center at BTS Whenever you call DiGi's helpline, you get this: Dear valued customers, thank you for your continuous support! I'm beginning to wonder why I supported them since my uni days. Let me walk you through their IVR (not "Interactive Voice Response", but "I Very Riled"): [0162990000] {Stupid welcome message. A total waste of time.} Press 1 for information on your account Press 2 for reload Press 3 for service change Press 4 for product information and to speak to customer service team [4] Please hold the line. To listen to the next announcement in current language, press 1. Press 2 to listen in Tamil. Or press 3 to listen to Bahasa Indonesia. [1] Please press 1 to check your PUK number, to request or change your TPIN number. Press 2 for mobile number portabilty inquiries. Press 3 for DiGi's latest promotions, products and services. [3] - TAKE

A Thai Odyssey

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Cobra Swiped from Yorick (tonton yoyo) . Remember the Thai Odyssey voucher I got as a birthday present last September? from EarlGrey and Daemon? I'm sure you don't. Saje tanya . Haha. Anyway, since it has a validity of 3 months, I decided to quickly use it when I had the time. So, last Sunday, SK and I went out to MV at 11:00am. Upon reaching the place at P2, the friendly transgender customer service personnel at the counter scrutinized my voucher and declared that I had come to the wrong place. I should go upstairs to L2. Without asking further, I did so. Upon reaching the branch at L2, I was greeted by another friendly trans-gender customer service personnel ( I suspect she's a Malay pretending to be Thai ). She squinted at my voucher and told me to come back at 12:10pm as all the rooms were full. So, SK and I went around aimlessly, trying to kill time. At about noon, SK decided to go for the Malaysian Association for the Blind massage next door while waiting fo

Pioneer Di's Birthday

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Cakes Galore Swiped from williamnyk . The next morning, I was sniffling like nobody' business. A common symptom after a hard night's work and lack of sleep. :P. By 10:30am we were out to Puduraya for KH to buy his bus tickets. Immediately after, we rushed to Jase's belated birthday lunch at Zipangu , Shangri-La. I failed miserably as the event planner-- bad response, though it was delayed by a week. Ended up only KH, SK, Takashi and I attended. As usual, I gorged on the fantastic spread of sashimi and other seafood. But this time round, I was kinda disappointed by the quality of the salmon and raw oysters ( look dehydrated! ). Before leaving the hotel, we went around cam-whoring again. We ended up at the bakery there-- Boulangerie. A quirky place of stacked chocolates, pretzels, giant lollipops and dildo-shaped candy and manned by a Queen of a waitress: Welcome to Shangri-La Booooooulangerieeeeeeeeeeeeeeeeeeee... How may I help you? She said that all in one breath

Christmas Comes Early II: Food Fix

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n6825693_30357891_9397 Swiped from yoyoparlo . Morning came and we stayed in bed till late. It's great waking up beside KH's warm body and getting a morning kiss ( and woody, :P ). It was too cold to leave each others' embrace and go down for a morning swim! So we skipped that and made the best of the luxurious stay in Parkroyal, had a small bite of breakfast and coffee ( Nescafe Gold 3-in-1 from YKLS the night before ). The boyfie was for some inexplicable reason singing "月光光" from yesterday's performance! Creepy! Since our appointment with Apollo and SK was at 1:00pm, we wandered around Bukit Bintang for a bit and KH managed to shop at F.O.S. Not too long after, KH was getting a bit cranky and tired ( too exhausted? LOL ), so we went to Crystal Jade to wait for the rest. Feeling hungry from our "earlier activities", we ordered up a storm of cold chicken marinated with wine, fried rice with prawn, chicken and ham, steamed pork dumplings with chi

Christmas Comes Early I: Moaning in the Room, Singing on the Roof

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Portraits Swiped from edith . Thanks to Dato' Tony Fernandes, mum and her friends flew off to Kuching for a short trip with her friends on Thursday morning. And so, recognizing a golden opportunity, KH also arranged a trip back to KL on the same day. As I sent mum off at the departure hall in LCCT, SK and I had a long breakfast at Coffee Bean. After an hour or so, I went to the arrival hall to welcome KH into my arms. Everyone had a very early morning, so we all headed home to rest first. Later, SK brought us out to lunch at Restoran Goon Wah as KH was complaining that I did not bring him on makan-makan trips in KL. Hehe. She then fetched us to Suria KLCC as I needed to pick up some makeup for a Mel. There wasn't quite anything to do there, so we took the PUTRA LRT to Dang Wangi and had a long walk to Bt. Nanas Monorail. KH was complaining about the "interchange" as we needed to walk about 10 minutes ( that's KL public transportation for you ). Luckily for

The Colours of the Wind

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Bouncy Ball Swiped from Stuart Zero . Racist comments from “one or two Umno leaders” should be ignored because the majority of members in the party are not racists, said Datuk Seri Najib Tun Razak. The Umno president stressed that the party’s policies had always been fair, inclusive, democratic and open. The problem has been acknowledged. The persons have been identified. So why stop at that? Why have a law if you're not gonna enforce it? At the end of the day, I feel that Umno needs those leaders to make sure that they can satisfy all of their grassroots. Some like racists. Some don't. Of course, the President would have to appear statesman-like, speaking for the masses, but he'll still need "those" people to help him say what he can't say. He'll "chide" them. Ask you to ignore them so that the party can stay "racist-inclusive"? A usual situation: The good news always comes from the Prime Minister. The bad news, that's left to

Insolence

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shouting-match Swiped from Shamsiye . Ever since my system went live some months back, the senior management have been pushing for some interfaces to other systems. The thing is, after attending several discussions, it is quite clear that the business aspect of the interface seems to be ridden with obstacles. For obvious reasons, everyone wants to protect their turf, hence, the less impact the better. Well, the customer project manager for my system is a very shrewd woman ( lets call her Mother ). Her background in consultancy firms, bulldozer strategies and buddy-buddy relationship with the COO make her a force to be reckoned with. This story takes place after around three or four meetings with the other system ( lets just call them Vendor X ). The ball had fallen back into my court: Mother: From the last meeting, it was said that Vendor X cannot interface to the Host, hence we shall look for alternative's at our end. (........... lots of ding-dong ............) (........